In years past, the word “concierge” conjured up images of helpful but haughty attendants at posh hotels, dressed somberly in conservative dark suits, ministering to the needs of well-heeled travelers seeking the best seats at sold-out theatre performances or reservations at the latest “in” restaurant. Today it’s a different matter. Trend data clearly indicates that concierge service is moving into the mainstream as consumers demand more in the way of information and assistance in their buying transactions.
In the luxury segment, concierge support is de rigueur. Personal assistants to the wealthy, many of them ex-military officers accustomed to taking orders and executing with discipline, are now no longer the sole province of celebrities, movie personalities and rock stars. Jeeves, the once formidable English butler or head of the “downstairs” housekeeping unit has now been replaced by school-trained professionals with six figure salaries who manage and supervise all the aspects of a busy plutocrat’s life including the maintenance and supervision of multiple residences, private aircraft, wine cellars and all the other attendant accoutrements of the super-rich.
In the corporate sector, concierge services provide employees with a variety of services that ameliorate the stress and difficulties of life thereby releasing the employee to devote more time and focus to company matters. Assistance is now available for a variety of needs including relocation, dining, gifts and shopping, healthcare, travel, entertainment, home repairs, etc.
It’s happening everywhere
In a variety of business sectors and industries there is an obvious stirring on the concierge front. Successful real estate agents advise that the closing of the sale has now become but one element in a successful residential real estate transaction. Buyers immediately seek traditional concierge help in the form of referrals for home remodeling contractors, assistance with municipal zoning authorities and even help with school admissions.
The hide-bound world of healthcare seems to have embraced concierge services in order to boost revenues and profitability in an increasingly competitive environment. At the superficial level, the better hospitals have morphed into quasi-hotels offering valet check-in, high-end, in-room toiletries and even food menus that defy the unappetizing hospital stereotype. Affluent consumers can also now employ the services of concierge doctors, unattached to medical plans or insurance coverage, who are available 24/7 to address every ailment from an infected hang-nail to a life-threatening event. The catch… patients pay an annual concierge retainer that guarantees immediate access and undivided attention.
On the retail front, the concierge concept has received a certain degree of lip service by way of personal shopper services and even valet parking at shopping centers. Department store chain, Nordstrom, instructs its counter staff to lead customers by the hand on a department-to-department search. Sold out Items unavailable at one store are shipped within days to the customer from another location. In some instances, upscale specialty stores will now remain open after regular shopping hours but close their doors to the general public in order to accommodate the shopping needs of private parties and select shopping groups.
Source: http://www.nucifora.com/art_294.html
Concierge service for your needs
As the concierge service is needed almost everywhere, Kakdoma Barcelona is ready to be wherever and whenever the client needs us. Our passion is to make difference in the lives of others. We provide personal concierge and errand services in order to give you the additional support, so that you easily complete tasks and responsibilities at work and home. “Kakdoma Barcelona” allows you to maintain balance, increase productivity and enjoy the space you work and live in. We are specialized at bringing our clients enjoyable and exceptional experiences.
We would be delighted to have a confidential chat about how we can be of service. Please, don’t doubt to contact us on +34 644 235 607 or write on kakdoma@kakdomabcn.com